Metropolitan Emergency and Health Care System

Safety and health


People and the City Environment; the primary objective of the project is the introduction of a higher standard of the care of seniors and medically handicapped people (chronically ill citizens), using new, more modern technologies of assisted care and telemedicine, which will improve the safety perception of their users during their everyday life at home and outside. Due to the new possibilities, these people in the old age as well as people with medical limitations can maintain full-fledged lives without fear and in their own house environment.

A parallel objective of the proposed project is to link the social and medical care in the capital of Prague. These services are, so far, provided under two separate entities, Ministry of Labor and Social Affairs (social/emrgency care) and the Ministry of Health of the Czech Republic (health care). The linkage would establish a unique inter-department cooperation. Establishment of such a cooperation by the Capital of Prague would set a cooperation that has never been achieved in the Czech Republic so far.



The service is primarily designed for:

  • seniors and their family members
  • medically handicapped people

From the perspective of the emergency care, the target group will be primarily addressed by:

  • medical doctors (mainly GP)
  • social workers who work under the health and social care department of the Capital of Prague or within the frame of individual municipal parts
  • health care service organizations that fall under the Ministry of Labor and Social Affairs agenda – needs to be negotiated
  • via the portals for active seniors (such as; etc.)



The assistance system does not focus exclusively on the end users, i.e. seniors and medically handicapped people, but also on their family members who take care of their parents, relatives or possibly also acquaintances. 


Team and other affected parties

ICT Operátor, a.s. – project manager

Department of Health Care, Social Care and Prevention

Ministry of Health

Ministry of Labor and Social Affairs 

Institute of Postgraduate Medical Education 

Czech Medical Society JEP

Czech Medical Chamber

Czech National Forum for eHealth, z.s.

Military University Hospital Prague

Project status

Implementation started

Operátor ICT, a.s.

Smart Prague Index

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