We will install a “learning” machine to the websites of Lítačka and City District Prague 12 that will answer the questions of web visitors as if they were communicating directly with a call centre operator or chatbox.
The inhabitants of Prague will not therefore have to look up information on the websites. They will just ask a question and the automatic responder will come up with a suggestion of how to proceed.
After a six-month operational trial on the Lítačka and City District Prague 12 websites, the efficiency of the project will be evaluated. A decision will subsequently be made on whether to expand the project to include other city websites.
Q3 – Q4 2017
Operátor ICT, a.s. - Project Manager
City District Prague 12
We are already talking
Operátor ICT, a.s.